Shipping Policy

Free Delivery

All deliveries to the mainland UK are free. If you are outside of the mainland UK and would like to place an order please contact us at support@drinkscabinetstore.co.uk

Order Confirmation 
Once an order is placed, a confirmation email will be sent. This means that The Drinks Cabinet Store has received the order in the system. Once the order is received, we immediately reach out to the relevant supplier to confirm the item ordered is in stock and ready for shipment. If the item ordered is out of stock, on backorder, or otherwise unavailable, we will let the customer know via email immediately. Once the product(s) ordered are ready for delivery, the items will then be shipped.

 

Shipping Time & Method
All orders are shipped within the lead time posted on the product page. This is located at the top of the product page right below the "Add To Cart" button. All shipments are made by trusted delivery services.

It is the customers responsibility to ensure they are able to handle the product once it reaches it’s destination. If for whatever reason a customer is unable to accept the delivery, it will result in the customer being charged for return shipping (this still applies even though your delivery is free to begin with).

If you will not be home at time of delivery, please contact support@drinkscabinetstore.co.uk and we will try to reschedule the delivery.

 

Order Shipment
An email with tracking information will be sent to the customer within 24 hours of the order being shipped. If you have not received tracking information within 3 days after proposed arrival time please contact us at support@drinkscabinetstore.co.uk. Once an order has shipped, cancellation will not be permitted. Please see cancellations below for more info.

Once an order shows as “Delivered” to the shipping address, as a result of the tracking information provided through the delivery company, The Drinks Cabinet Store is not responsible for any “non-receivable” situation. No replacement or refund will be given on “Delivered” orders. 

Receipt of Products & Damages
Upon receipt of the goods, it is important that you thoroughly inspect the merchandise for any damages that may have occurred during transport. Contact us immediately if your package arrives damaged. A claim will be filed with the delivery company who will pick up and return the package, the product must remain in its original box with original packaging. Once the damaged product is picked up, we will work with our suppliers to have a replacement delivered to you as soon as possible.